FAQ

FAQ

About our products

Feeling curious about MiiRO?

About our products

Are all your products vegan?

Yes, they all are!

Creating healthier, vegan treats as an alternative to high-in-sugar and heavily processed products on the market is the reason why we exist in the first place.

And our promise to you is that everything we will ever create will always be vegan

Do your products contain gluten or soya?

We don’t use any gluten or soy in our products. What’s not to love!

Do your products contain GMO's?

Whaaaaat?! No, never!! Seriously, we are 100% against it.

Is there palm oil in your products?

Nope, the protection of our forests is something we’re all very personally passionate about at MiiRO.

Are your products Kosher Certified?

They’re not yet, but we’re working on it as it’s very important to us to make all our products inclusive, no matter the diet you follow.

Do you use any artificial ingredients or additives?

We’re very proud of the fact we only use natural, honest ingredients for all our products. We’ve worked hard to create heavenly layers of deliciousness that would not involve any non sense ingredients. So long story short, nothing artificial!

Are your products healthier?

We’ve made every possible effort to find the best balance between some serious deliciousness and sensible nutrition. A lot of thought has been put into what goes into our products and as a rule of thumb, we always use natural and better quality ingredients and the least sugar possible.
Our ice creams are refined sugar free and contain on average 30% less sugar than the leading brand on the market.
We use raw sugar for our chocolates and they contain up to 47% less sugar than the leading brands out there.

How should I store and eat your products?

Please store our ice cream in your freezer as soon as possible after purchasing to avoid the ice cream thawing and refreezing. We would advise taking the ice cream out of your freezer 5 minutes before eating to enjoy it at its very best. Yes, that can be slightly annoying for the huge ice cream lovers out there, but hey we have a good excuse for that! Our ice cream doesn’t contain any refined sugar, so it takes a little longer to thaw versus a regular dairy ice cream. Believe us, it’s totally worth being patient!
You can store our chocolates in a dry, cool place. Your regular cupboard will do 😉

Are your products organic?

No, they’re not and that’s a choice we made as we really want to keep our products as accessible to all as possible. Instead, we focus on creating our treats with the highest quality, natural ingredients so that you never have to worry about what’s inside.

Is your packaging recyclable and what do you do for the environment?

We want to be kind to our bodies and mind, and that would not make any sense if we were not doing the same for our planet.
All our chocolates are produced using green energy by renewable sources and all the packaging is recyclable.
The ice cream box is recyclable too and the wooden stick of our ice creams is compostable. Unfortunately, the ice cream wrapper is not currently recyclable as we haven’t found a supplier yet that produces recyclable wrappers that are safe to our consumers health yet.

Where can I buy your products from?

You can directly buy our chocolates on our website if you follow THIS LINK

 

Are there any allergens in your products I should be aware of?

  • Ice cream

MiiRO Chocolate & Hazelnut Ice Cream: Contains Hazelnuts and Coconut

MiiRO Peanut Butter Ice Cream: Contains Peanuts and Coconut

MiiRO Salted Caramel Ice Cream: Contains Almonds and Coconut

Our ice creams are produced in a factory that handles milk, nuts and soy. Despite our strict procedure and deep cleaning process to avoid cross contamination, we would not advise our products to people with an allergy.

  • Chocolates

Crisp-Coated Signature Chocolates with a Peanut Heart: Contains Peanuts, Hazelnuts

Crunchy Spheres Dipped in Signature Chocolate: Contains Hazelnuts

 

Discs of Signature Chocolate Enrobed in Crisp Shells: our ingredients do not contain any allergen!

Our chocolates are produced in a factory that handles milk, soy, peanuts and tree nuts. Despite our strict procedure and deep cleaning process to avoid cross contamination, we would not advise our products to people with an allergy.

Feeling curious about MiiRO?

Do you plan on launching new products soon?

We’re always working on the next irresistible plant-based and better-for-you treats to add to our ranges but do drop us a message if there’s anything you’d love to see popping on shelves from MiiRO!

If we end up creating this particular product, we won’t give you any intellectual property rights, but we will send you a whole bunch of products as a thank you, so keep the ideas flooding!

What does MiiRO mean and how do you pronounce it?

MiiRO comes from Latin and means “To Wonder”, which is the ethos of our brand. Through our treats we want you to stay curious, dream more and let your imagination run free. To learn more about our story, click HERE

MiiRO is pronounced Mee-Ro. But like we just said, let your imagination run free 😉

How can I collaborate with you?

Please contact us at partnerships@miiro.co and let us know about your exciting project. We’re looking forward to hearing all about it!

I'd love to become a stockist of your products. How do I contact you?

How exciting! Please contact us at sales@miiro.co and someone from our team will get back to you as soon as possible.

I'd love to join your team. How can I apply for a job at MiiRO?

Check the “News” part of our MiiRO Magazine or our Instagram Highlights for open roles. Feel free to also directly send you Resume and Cover Letter to hey@miiro.co if you feel your skills could definitely add some oomph to MiiRO!

Where can I find you on Social Networks?

Instagram: @miiro_uk

Facebook: /miiro.uk

Twitter: @miiro_uk